Demo Presentation Not Being Displayed

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  • Updated 3 years ago
  • Solved
OK, I don't know what is happening, but I created a custom Demo Presentation to display on machines without scheduled content. I set this presentation under Network > Demonstration Presentations in my parent company. Yet my machine is still displaying the default RV presentation.

After numerous reboots of the machine and restarts of the player, it's still not working. It still defaults to the RV Presentation.


Thoughts?
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Eric S.

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  • frustrated yet again

Posted 3 years ago

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Blake Freeman, Official Rep

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Hi Glen,

Thanks for bringing this up. This should be pretty easy to replicate. If there's an issue, I'll get back to you and let you know where you can track the defect.
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Eric S.

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I came in today and it's displaying the custom presentation I couldn't get running last week. I just left it to work on this morning.
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Blake Freeman, Official Rep

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Glen,

Can you tell me how long it took for your custom demo presentation to play? Or, if you weren't there when it began, how long did you wait while it remained the same?
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Eric S.

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No idea when it started, but I had it sitting here for probably 2 maybe 3 hours before I left for the weekend. That was after the multiple restarts and reboots of the system.
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Blake Freeman, Official Rep

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Thanks for the information Glen.

I was able to see my demo presentation after about 15 minutes when I tested it. This could have been an issue with caching on your players. Let me know if you see it again.

Thanks.