Deleted pictures still showing up

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I have some pictures in a Rise Storage folder named Vendor Logos.  I use this folder for my display.  I keep having photos I've deleted from this Vendor Logos folder show up in the presentation
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Brannon Murphy

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  • Frustrated

Posted 3 years ago

  • 1
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Ray Durkin

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Hello Brannon -can you paste a link to the presentation here?  Also - have you deleted the images from the trash in your storage? 
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Brannon Murphy

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https://rva.risevision.com/#/PRESENTATION_MANAGE/id=15a2634d-27db-407e-b67c-dee40dfbae5e?cid=e4b3f79...

I'm on a tight schedule so I had to delete the folder widget and just do individual images.  It was working earlier so I don't know why it stop working for my new presentation.
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Justin, Employee

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Brannon,

Do these images still show up in the folder in Storage? Are they in the trash folder?

Justin
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Brannon Murphy

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The images are out of the "Vendor Logos" folder I have.  I sent them to trash but they would still show on the presentation.
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Alex Kolenoff

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Hi Brannon, I just wanted to follow up.  It sounds like you used individual images to work around the issue, is that correct?  If you run into this issue again, can you please remove the deleted items from Trash and let us know if that resolves the issue?