DaCast video will not autoplay

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  • Updated 2 years ago
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We just started using DaCast as our video server/video on demand service for the two campuses of our charter school. When I use the JS or iframe script to use in our RiseVision presentations, the video will show up, but not autoplay (even though the autoplay option is turned on through the DaCast portal) I have had this issue trying to post webcams and other content from other sites also...the video would show up on RiseVision, but would just be frozen and not autoplay. 

What can I do to fix this? 

p.s. No, I don't want to upload all of the video into RiseVision storage and play it from there because that defeats the purpose of having a video server. 

Thank you in advance for any suggestions!
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Phil Henderson

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Posted 2 years ago

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Darius - PRODO.us, Champion

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Phil, if you want any help then please give full info on what do you have there. People are trying to use Rise Vision on at least 3 different OS and myriad of different devices.

Have you tried JS or iframe outside Rise Vision, like in a webpage? Did it work there?
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Phil Henderson

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Sorry Darius, I will try to be more specific...

I am trying to run these videos on two different displays with the same results. 
One display (Intel Stick bought from you guys) is running Operating System32-bit Microsoft Windows 10 Home, Player Version RisePlayerElectron 2017.03.29.03.03, Viewer Version2-01-201703201442, and Browser Version Chromium 52.0.2743.82...
the other display (laptop) is running Operating System32-bit Microsoft Windows 7 Professional, Player Version RisePlayerElectron 2017.03.29.03.03, Viewer Version2-01-201703201442, Browser Version Chromium 52.0.2743.82. 

And yes, I can I past the iframe into a browser and it will start playing automatically. 

Both of these displays run graphics, google calendars, weather, time, etc just fine...it just seems to have an issue auto-playing videos (had similar problems with trying to play webcams that needed an autoplay to start). 
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Darius - PRODO.us, Champion

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I like trying/learning new ways to improve what I do, so thank you. DaCast is very interesting service and I am glad I learned about it.
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Phil Henderson

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Yeah, I tried their free month to see if it would help our two campuses and I think it will be a nice addition and platform for us to stream and share our various videos. 

Now if I can just get them to play on our displays...
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Darius - PRODO.us, Champion

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Phil, what is wrong with YouTube? I think it is great for that (videos) and also free. I though you needed DaCast for additional services, not just videos.
(Edited)
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Phil Henderson

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Nothing is wrong with YouTube, but we haven't always got the best results from YouTube and we have constant difficulties with filtering because there is a lot on YouTube that you can't just open up to students. DaCast gives us a lot more control over the content, who it's shared with, and the fact that when we're doing LIVE streams, we can share a direct link to view the content. 
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Phil Henderson

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DaCast offers a nice solution for sharing video content between campuses and directly to the classrooms without being concerned about inappropriate content because I am in total control of what gets uploaded  or streamed to Dacast in the first place. My concern is that even though I have been using RV for the last few years and love it, I may have to find another solution because I need to be able to share what's on DaCast on our displays. 
(Edited)