Copy and Paste Placeholder Issue

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
I have a series of placeholders that are all the same size that are just pulling in info from a URL. Naturally, the easiest way to create them is copy and paste one that is already done.

The problem is that after I paste, change the information, save, then save the presentation, when I go to select the recently pasted and edited placeholder, it disappears!

So I tried to just continually paste from the initial copy (Since the paste button was already there), but that caused it to display the same content over and over again, even though when I checked the placeholders and they all had the updated info, in the preview after saving it was showing the original info... I deleted all those placeholders and went back to copy and pasting individually with the disappearing issue.

Here is a screencast of the issue (Not the latter though, didn't record when I was doing that).

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Posted 4 years ago

  • 1
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If you select a different Placeholder, can you then use the dropdown and then select the one that you just created?

Also, to confirm, this is on a Mac?
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Yes, if I select a different placeholder I can edit and copy and paste from there (Which is what I have been doing). 

Running Max 10.9.4 with Chrome Version 37.0.2062.124

Let me know if you need any other details.
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Robb, Official Rep

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Sorry for the delay in getting back to you, but I can't recreate this on my Mac running Chrome 38.0.2125.111. Are you still able to get this to happen? If so, I wonder if it is unique to the Presentation.

Let me know. Thanks!
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Hey Robb,
I have the issue on my computer at work as well at home on multiple presentations, some in separate RiseVision accounts. Same thing as in the video. Always up to the latest version of chrome too.