Chromebox setup

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  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
EDIT MARCH 21, 2018: Please note that all conversations related to Chrome OS in this Community should be considered obsolete and out of date. As announced in our new Community, Rise Vision is adding support for Chrome OS with a new version of Rise Player for Chrome OS.

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===================================================================================================================================================== I am exploring the use of Chromebook/Chromebox for our future Rise displays. Currently I am using mostly RaspberryPi's and one Windows7Pro PC.

Does anyone have any tips or tricks to pass along for using these devices?

I have started test using my HP Chromebook 14 and the only problem I have found is that the Chromebook will not play at 1920x1080, just at 16??x???.

Any advice to change this as all of my presentations are built for 1920X1080.

Thank you for your time in assisting with this project.
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Jacob Tennant

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Posted 4 years ago

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Blake Freeman, Official Rep

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Jacob,

As far as a starting point, I would definitely consult  this article.

As far as the resolution issue, your chromebook only supports 1366x768, you will need to change the resolution of your presentations to match.


Thanks for the questions!
(Edited)
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Samuel Hartman

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Yeah - we had a similar issue. The HP Chromebox in Kiosk mode will not allow for a resolution change, so it just grabs whatever the native resolution of the screen is. If that is 1366x768, then the presentation will be scaled to that.

If your presentation only contains images and text you can use the percentage width thing that Rise supports: http://www.risevision.com/help/developers/fluid-presentations/
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rcruse

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We had a similar problem. When we plugged the Chrome box into a Samsung TV, it displayed fine at a 1920x1080. But when we plugged it into a LG TV, the bottom and right of the presentation was cut off on the screen, and reported the resolution was 1366x768

As least as far as the LGs go, the solution was to change the aspect ratio settings on the TV from 16:9 to Just Scan. Then the presentation took up the whole screen as intended. (And it seems to 'stick', even when the TV is powered down.)

Also, especially on the LG TVs, the text can be hard to read when viewing it with the default Picture Mode. We found that the "Cinema" settings made the text much easier to read, and made the color temp a little warmer too.

Good luck!

p.s. When we first plugged the Chromebox into a 16:9 computer monitor, it only allowed the 1366x768 size, which also cut off the presentation. We never came up with a solution for that though, as we're only using TVs for display, not computer monitors.
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Jacob Tennant

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I got a new HDMI cable and now I have full 1920X1080 display.

Next problem is the presentation I am trying to run on this display has a YouTube video playing on it.

On the Windows7Pro-based PC I am currently using it plays perfectly.

On the Chromebook/Chromebox display the video does not play yet I can go to YouTube on the chromebook and the same video plays perfectly?

I am at a loss????
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Blake Freeman, Official Rep

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Jacob,

It looks like your youtube placeholder is set to only play on one display - http://www.screencast.com/t/xo8AOPfX2n
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Jacob Tennant

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I have made that change and restarted the player but still not seeing video on the Chromebook player?

Will check back on it when I return from Staff meeting/lunch.

Thank you for all of your help! You have been a blessing.
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Blake Freeman, Official Rep

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Jacob,

Did you happen to save and publish after you added the chromebook display to the playlist?
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Jacob Tennant

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Still trying to get this to work as I have grabbed another Chromebook (same model) and it appears to be doing the same thing. No video in player mode but when I go into the presentation editor or preview the video plays.