Chromebox restored by itself

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  • Updated 3 years ago
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I have 30 chromeboxes deployed in various locations and i have had 3 that have had the same problem. It appears the chromebox restored to factory by itself. They are unmanaged and the first screen that appears is where it finds mouse and keyboard. I dont know why this is happening but there were power outages on 2 of the 3 locations that this happened but there are 3 other boxes on those locations that are working correctly after the incidents. Does anybody know why this happens? To correct this i have to do a complete restore but since these boxes are deployed on other cities is very difficult to travel just to fix them. How can i avoid this problem?
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Jose IQsystems

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Posted 3 years ago

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Blake Freeman, Official Rep

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First off, unmanged Chromeboxes are not supported by Rise Vision. We only support managed Chromeboxes that are version locked to a release 2 or 3 versions behind current. 

The best way to avoid this problem would be to either purchase management licenses for your Chromeboxes, or switch to a Windows or Linux based player utilizing our Rise Windows or Rise Linux Player.