Chromebox display switches from vertical orientation to horizontal after loading presentation

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
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===================================================================================================================================================== Hi RV,

I have a chromebox that is set to display in vertical mode.

When I reboot it and it launches the RV app in kiosk mode, everything loads in vertical mode - the chromebox itself, the RV app. As soon as the presentation loads, the display mode switches back to horizontal mode.

Do you know what might be causing this issue?
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CoExTec Signage

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Posted 3 years ago

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Shea, Official Rep

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Hi there,

Could you please try going to https://displays.risevision.com and changing the rotation to portrait in the displays settings.

Let me know if that helps.

Thanks,
Shea
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CoExTec Signage

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That did it. Looks like I was using the old Display page.

Thanks!

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Shea, Official Rep

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Awesome, if you need anything else let me know.

Thanks,
Shea