Chrome will be removing support for packaged apps from Chrome on Windows, Mac, and Linux.

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  • Announcement
  • Updated 2 years ago
For users who are still using the Rise Chrome App Player on their Windows or Linux devices, Chrome recently announced that they are going to be removing support for Packaged Apps over the next 2 - 3 years for anything other than ChromeOS.

You can read the full article here, and we strongly suggest moving to the newest version of the Rise Vision Player built for Windows or Linux, which you can download from here.

Thanks!
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Robb, Official Rep

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Posted 2 years ago

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Riel

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that's a little frustrating :(
thanks google
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Tim DABAREINER

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Any option then for Mac?
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Robb, Official Rep

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Tim,

There are no options for the Mac at this time, just the Windows and Linux Player.

Thanks!
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Gabriel Abad

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Thanks Tim. Any plans to support Mac? If you guys don't, I am afraid that we are out, as we are an Apple school! Please let me know. Thanks!
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Robb, Official Rep

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Gabriel,

At this time, there are no plans to support Mac. Thanks!
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Daniel Baker

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Will chromebox/chromeOS devices still work with the app - IE are you still developing it?
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Murray Davis

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Regardless of your decision to discontinue ChromeOS support for RisePlayer, our investment in chrome box/bit/ChromeOS is too extensive to consider migrating at this time.  Still hoping you will reconsider your stance.
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Martin Whitehead

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These devices all run ChromeOS so should be OK
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Blake Freeman, Official Rep

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Daniel,

Rise Player for ChromeOS is at this time considered unsupported. 
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Jeremy Klammer

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Hey Guys, thanks for the update. For those of us not as educated in the OS space - can you describe if it is related to Rise Vision no longer supporting the ChromeOS player and it now being supported by the GitHub community?

Thanks!
Jeremy
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Robb, Official Rep

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Jeremy,

No, our decision to stop supporting the Chrome App Player is in no way connected to Google's decision to remove support for Packaged Apps. We saw this announcement on their blog and thought it was important to share with all our community followers.

Thanks!
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Dave

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Just to clarify, does this mean that our current chrome OS based display infrastructure is, at some point , going to stop working with Risevision? When did the chromeOS  player fall out of support?

Regardless of support stats: How long will the Risevision chromeOS player run (unsupported) as of today?
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Robb, Official Rep

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Dave,

The ChromeOS Player has been unsupported for quite some time now, which is why we have that Disclaimer in the "Rise Player on ChromeOS' section of the Create a Display Help page: https://help.risevision.com/user/create-a-display

I can't give you any reliable answer on it if will stop working or not, or how much longer it will continue working, I can only say that we are not actively developing that Player, since we do not support that OS.

It is open source, so if you would like, you can take it at any time and work on it. You can get the code from here: https://github.com/Rise-Vision/player-chromeapp.

Thanks!
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Dave

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Understood. Our chromeOS players have running for almost 2years and so we have not been back to the install pages in quite some time. I guess we have missed the notices.

Anyhoo: So long as the currently functional player does not suddenly stop working in the next fiscal year we will lokely be fine (from what I am reading)
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Daniel Baker

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This is what I don't understand, in our testing we have not seen any issues with the ChromeOS players, could the issues reported simply be issues on the user end of things? Just curious.
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Robb, Official Rep

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Now that you said that Dave, you likely jinxed it :)

Daniel, I'd say you're one of the lucky ones. We were having several issues with the reliability of that Player, that were being reported by a good amount of users. That pushed us to make the very critical decision of removing support for it. It was a tough day around here, trust me, we didn't take it lightly.
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Richard Wing

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Is there a android solution or one in the works? I want to use rise on aNY one of the android smart tv solutions?
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Blake Freeman, Official Rep

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Hi Richard,

You should check out My Rise Player by Scott's Digital Signage. It's an Android based Rise Player developed by a third party.