Can't open the editor

  • 2
  • Problem
  • Updated 4 years ago
  • Not a Problem
I'm trying to open the editor but I always get a blank screen when I have logged in.
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Slippurinn Akureyri

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Posted 4 years ago

  • 2
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EMBL E v e n t s

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We have been experiencing the same problem, Sign in, followed by blank screen and being promted to log in again. 
(Edited)
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Blake Freeman, Official Rep

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Can both of you try accessing Rise Vision through incognito mode? Please ensure that your version of Chrome is up to date, and all extensions are disabled.
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Slippurinn Akureyri

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After signing out from the google account in Chrome and signing back in it started working normally again.
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EMBL E v e n t s

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Signing out also worked for us. Thank you for the tip.