Can't login to rise vision via Google

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
When I click on Login via Google, a new windows appear with some green squares running in the top left corner of the screen. Nothing else happens. The url is:
I am using IE9. Please help me!
Photo of rise alsie

rise alsie

  • 70 Points
  • frustrated

Posted 4 years ago

  • 1
Photo of Robb

Robb, Official Rep

  • 76,676 Points 50k badge 2x thumb
Hi there,

We don't test the platform using IE 9, instead we recommend all our users to use Google Chrome, which you can install from here.

Can you install Google Chrome and let us know if the issue continues?

Photo of Clinical Center

Clinical Center

  • 60 Points
I am using Google Chrome and am also unable to login to my account. I am taken back to the main page without being logged in to my account.
Photo of Justin

Justin, Employee

  • 2,526 Points 2k badge 2x thumb
Clinical Center,

Do you have any extensions enabled in Google Chrome? Can you try loggin in inside of an incognito window within Chrome?