Can't login to rise vision via Google

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
When I click on Login via Google, a new windows appear with some green squares running in the top left corner of the screen. Nothing else happens. The url is: http://rva.risevision.com/.
I am using IE9. Please help me!
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rise alsie

  • 70 Points
  • frustrated

Posted 4 years ago

  • 1
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Robb, Official Rep

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Hi there,

We don't test the platform using IE 9, instead we recommend all our users to use Google Chrome, which you can install from here.

Can you install Google Chrome and let us know if the issue continues?

Thanks!
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Clinical Center

  • 60 Points
I am using Google Chrome and am also unable to login to my account. I am taken back to the main page without being logged in to my account.
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Justin, Employee

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Clinical Center,

Do you have any extensions enabled in Google Chrome? Can you try loggin in inside of an incognito window within Chrome?

Thanks,

Justin