c. android video gadget bug?

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  • Updated 4 years ago
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i am trying to use the centique android video gadget. I put in the urls of 3 mp4s which I have uploaded to storage. They play for awhile then the screen goes white. I have tried checking the LOOP checkbox and unchecking it. Doesn't seem to make any difference. The presentation is not stable. It just quits after awhile. what is the problem?
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Mary Johnson

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Posted 4 years ago

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Blake Freeman, Official Rep

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Hi Mary,

I'll alert Cenique to this thread. You can also reach them through support@cenique.com

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Cenique USA

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Hello Mary,

Please send us an email at support@cenique.com
We can identify the cause of the issue.

Within a placeholder, if there is only the one (Video Gadget) item, then 'Looping Enabled' should be selected. Please see our FAQs at support.cenique.com for further information on that setting.