Blocked display on Chromebox

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Hi we have an issue with one of my displays.
We use a Chromebox for showing static content, just a picture. The image is taken from our Amazon S3 service.

We have also other display playing flash videos from our Amazon cloud.

However our static display has been blocked. I can guess that it does need to sync and update once per day. I have already read the article you posted and I cannot see anything strange in my presentation.

My dynamic presentation works fine.

My account is support@thearcehouse.com and my displays IDs are:
Static:
d5eef4e6-2874-4aac-a8b4-742783ef86a4

Dynamic: 763fb428-3d4e-4510-b0bc-84ac247f0a1a

Thank you very much for your help,

Sebastian
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Posted 4 years ago

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Good morning,

I'm going to take a look at this, I'll get back to you as soon as I have an answer.
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Sebastian,

I'm not seeing anything in the presentation that should be causing the display to be blocked. Is your media player still displaying content? 
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Thank you Blake for your response. I have to check today because it is on a remote location. I will keep you posted.
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Sebastian,

Just to clarify, display blocking has not been implemented. If a display is showing as blocked on the rise vision platform it will still display content even while blocked at this point in time.