Blank screen for non distributed displays

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Hi,

I just want to check if there is a work around for this. I have a presentation which shows best rate for the day for a particularly scheduled displays. The presentation has two placeholders one for background image and other google spreadsheet widget. I have configured the two placeholders to selected the displays, but since the presentation is also added to the default schedule the other displays go blank. For time being what i have done is i have added another image ad as background in the presentation properties. This way atleast the display doesnt show white screen. But is there any workaround?
Photo of XMedia Dubai

XMedia Dubai

  • 2,786 Points 2k badge 2x thumb

Posted 2 years ago

  • 1
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
XMedia Dubai,

Why not just set the placeholders to distribute only to the two displays that should be showing the presentation? Then the presentation will appear, but the placeholder will not show the Google Spreadsheet on the other displays. In addition, you could add another piece of content to each placeholder that shows another type of content to all but those two displays showing the Spreadsheet.
Photo of XMedia Dubai

XMedia Dubai

  • 2,786 Points 2k badge 2x thumb
Blake I did the same .. distributed the two placeholder to displays which should be showing presentation. But since the background properties of the presentation was white it was displaying blank white screen.
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
XMedia Dubai,

I understand. This is display distribution functioning exactly how it should. I would recommend putting another piece of content in each placeholder, and distributing it to all but those two displays that show the spreadsheet.
Photo of XMedia Dubai

XMedia Dubai

  • 2,786 Points 2k badge 2x thumb
Yeah that's what I did to remove blank part thanks for support Blake