Blackboard Connect and CAP

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  • Updated 3 years ago
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Has anyone had any luck using CAP with Blackboard Connect to push out emergency notifications to RiseVision displays?  It appears that both Rise and BB Connect disallow modification to CAP XML URLs.
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Sean Farrell

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Posted 3 years ago

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Blake Freeman, Official Rep

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Sean,

We have only tested e2campus and Rave to send CAP alerts to displays. We would love to know if you try this out!
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Sean Farrell

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Sure, I mean that when setting up the CAP alert recipients, you cannot add a custom feed.  BBConnect provides a feed URL which cannot be edited (well it can be partially edited but it cannot be completely replaced), similar to the way that RiseVision provides a feed URL.
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Blake Freeman, Official Rep

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Sean,

Is BlackBoard Connect a CAP provider? I took a look at the website and I'm still unsure of what they do. If they are a CAP 1.2 provider, you can enter their web service URL under the Allow Alerts section of Settings.

If they are not a CAP 1.2 provider, and you are wanting to integrate BBC within your Rise Vision displays, you may need to do so by using the Web Page Widget to display their content.


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Sean Farrell

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Thanks Blake.  I've tried entering their URL in the field indicated in RiseVision settings, but it appears it is a read only field with only the option to 'reset' which appears to just randomize a portion on the URL.
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Byron, Keener

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Sean, we rely on a push from the alert service and that push comes to our URL. In other words this service provider you are using needs to work the other way round, if that makes sense. If it can't do that I don't think this is something we can support. Sorry about that! Thanks
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Sean Farrell

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Thanks Byron, that seems to be the case as BlackBoard Connect does not seem to support pushing to a custom feed URL.  At least not with our current licensing and configuration.