Background image not fitting

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  • Updated 4 years ago
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My background image stopped scaling correctly last month. When I add a background image to the presentation it doesn't fit correctly like before. Also when I move the image from Center to any other position it seems to go the opposite way.
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Information Systems

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Posted 4 years ago

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Neal

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This image is added using the background property of the Presentation/Placeholder?  Can you confirm that scale to fit is selected?

Have you also tried using the Image Item to show the background?  Does the same thing occur here?

Thanks.
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Information Systems

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Yes I added the image using the background property. When I select scale to fit it makes the image smaller. 

Not sure what you mean by "Have you also tried using the Image Item to show the background?  Does the same thing occur here?"
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Neal

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Rather than use the background property for the Presentation, add a Placeholder that is the same size as the Presentation, and then add an Image Item to it.  You can use the background image you want with that.

What is the size of the image?  and is the Presentation 1920x1080?

Thanks.
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Information Systems

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The image size is the same size as the presentation of 1920x1080
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Neal

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Would you be willing to share your Presentation here?  When you are in the editor, part of the URL will consist of the Presentation's ID.  can you copy that and paste it here?

Thanks.
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Information Systems

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Neal

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When I look at the image, there's a lot of white space around the edges.  The image is also 2079x1559.  If you crop the image so that the white space is no longer there, it should work fine.

Thanks.
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Information Systems

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Ok that worked! Thank you I didnt notice the extra white space before when I saved it.