Auto-start app after power off - SPINNING SPINNING SPINNING

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  • Problem
  • Updated 4 years ago
  • Not a Problem
Anybody having trouble getting the Rise Vision Player to run on startup on an ASUS ChromeBox?

I followed the install guide and got it to work great, but then i simulated a power failure by unplugging the device. When it started up, it immediately opened the app in kiosk mode (great so far) but then sat there with the spinner for over an hour. Presentation never came up.

Being able to set these up so that they will recover on their own after being powered off is huge, especially for the size of install we're considering (100+ screens).

Help?
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Jason Morhardt

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Posted 5 years ago

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Neal

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Jason,

If you restart the Chromebox again after the fact, does it start normally? Can you confirm that you are on the Stable channel of Chrome? If you sign in and go to Settings, and then click on Help on the left side, it will show you what version you are using.

Thanks.
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Jason Morhardt

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Inexplicably, this started working. Must have been a momentary network glitch.

BTW, is there a way to do an RTSP stream? I have an encoder on my LAN that takes a morning news feed (student film program) and sends it over an RTSP feed. It'd be great to stream that right inside the presentation.

If it could do that...wow!
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Neal

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Good to hear that it is working now.

I don't recall anybody doing an RTSP stream specifically. I would be shocked if there wasn't a way to incorporate one into a Presentation. You may want to consider asking our Partners to see if they have any solutions.

Thanks.
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Jason Morhardt

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Thanks.

Something I was running into with such a setup was that you needed some kind of decoder on the player (VLC, QuickTIme, etc) in order to decode the stream coming in as HTML content. However, I can't find a good solution for doing that on a Chromebox. Didn't know if you had an idea...

The pre-configured player that you offer is not a Chromebox, right?
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Neal

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The pre-configured player is a Linux box, based on Intel's NUC

You might be able to get around it on the Chromebox if there is a plugin available for installation. Haven't tried it myself though.
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Jason Morhardt

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Yeah, doesn't look promising. No extensions for such a use case.

Thanks for the help!
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Digi Sign

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I have the exact situation. After a pretend power failure (unplug the ac) and tried to turn on the asus chrome box. The rise player loops forever. I have no choice but to hard reset it and I can't imaging doing this method to my clients. Very frustrating. Hope there will be a fix.
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Neal

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Alex,

Do you get any message stating that there isn't a network connection when the loading animation is present?  Is the Chromebox wireless, or  wired?

Thanks.
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Digi Sign

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Its wired and it just says connection something...and stays like that for a long time and I have no choice but hard reset it. 
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Neal

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Is your Chromebox enrolled in Chrome's Device management, or is it set up in Kiosk mode?
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Digi Sign

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Set up as kiosk. 
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Eugene Gordon

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Not sure if a reboot is the same as a hard reset as I only started playing with these myself, but.... If you were to set the player to reboot the Chrombox once a day, would that at least solve the problem and the player would only be down until it reboots? would be easy to test. Set it to reboot say at 2pm, then unplug the power at 1:45 and let it sit until 2pm.  At least worst case scenaro the display would be down for less than 24 hours.

But, yea, this is a HUGE issue if you're running ChromeBoxes.
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Digi Sign

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I am not sure if because its the brand of the Chromebox which is Asus, I ordered HP Chromebox and see if it will have that issue. Power outage is common here and if your display is way up in the wall and far from your place, that would be a pain.
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Digi Sign

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Here is the HP Chromebox that I ordered and will test it when it is here.http://www.amazon.ca/gp/aw/d/B00LGQJD3C
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Eugene Gordon

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Please let us know your findings. I am also using Asus boxes.
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Neal

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Alex,

Does this happen every time you pull the power to the Chromebox, or is it only on occasion?
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Digi Sign

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I tried it few time and it still loops. I'll try it again later and let you know.
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Eugene Gordon

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I just pulled the power on a Chrome Box Asus CN60 M004U, plugged it back in and it started up fine and loaded the player and content.