Authentication Required persistent popup bug

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
Hello,

We are observing strange behaviour on our risevision deployments (Chromebox). We are using basic authentication via https (https://user:pwd@www.site.com/). The is a reload that occurs on this site once in every 24 hours. When that happens, the webview used by risevision is asking to re-authenticate. It is loading the website from cache behind the pop-up. It is also adding the port number to the url it's trying to authenticate to,  ie. https://www.site.com:443 (If that matters at all).  If we reboot the chromebox, the pop-up still comes up. If we add an extra parameter to the URL from the resevision control panel, it's still stuck with the pop-up.  Help? 

Thank you
Photo of Yevgeniy

Yevgeniy

  • 70 Points

Posted 3 years ago

  • 1
Photo of Shea

Shea, Official Rep

  • 5,188 Points 5k badge 2x thumb
Hi Yevgeniy,

Unfortunately we don't support auto-login, or displaying authenticated web pages. If the site is refreshing and requires a password on refresh, then someone would need to enter that password.

Thanks,
Shea