If you’re having a problem with hardware purchased through store.risevision.com, you will need to contact the distributor directly for support. You can find the contact information for your hardware on the order acknowledgement that was emailed to you. Alternatively, you can access the item at store.risevision.com, and the support email will be listed in the details of that item. Please let us know if you are unable to resolve your issue in a timely and satisfactory manner.
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