All our Cenqiue C110 players not loading presentations

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  • Problem
  • Updated 1 year ago
  • Not a Problem
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Hi, We have a dozen Cenique C110 players which have all stopped loading presentations. This Happened on Friday and the problem has remained ever since. When they start up they just sit on the loading screen with the loading circle going round continuously. Is anyone aware of any problems that would cause this. 
Photo of James Kilner

James Kilner

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Posted 1 year ago

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Blake Freeman, Official Rep

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Hi James,

You want to start troubleshooting by checking the Player Version on your Cenique Media Player. You can find instructions on that here. If you are up to date, please contact Cenique using the contact information from that article.

Thanks,
Blake