All day 24/7 Schedule

  • 1
  • Problem
  • Updated 1 year ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

We have created a Rise player that shows camera footage at full screen (I've put the URL in the background of a Presentation, along with a grey color. The presentation is called C3-camview) and I've set the Schedule to the attached parameters. It worked fine all day yesterday during work hours.
I assumed this would play all day, 24/7, which is why I set the parameters this way. We need this to continue to play 24/7 with no other Presentations in the schedule. But we came into work this morning with the display only showing the background color of the presentation, and not the camera feed. Is the 999999 seconds duration the problem? I know there's a "24/7 All Displays" schedule but I have deleted it... I wonder if I'd be able to get one back/given the specs of that if that's what we need?

Photo of Sarah Mo

Sarah Mo

  • 218 Points 100 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Darius -

Darius -, Champion

  • 26,850 Points 20k badge 2x thumb
You do not need to set duration for 24/7 single presentation in the schedule.

Mine 24/7 schedule settings:
Photo of Sarah Mo

Sarah Mo

  • 218 Points 100 badge 2x thumb
Thank you, Darius

I think we have figured out the problem and altered the presentation & schedule accordingly. No support necessary at the moment anymore.