After uploading a file there is no description.

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
I am trying to upload an png file in a folder when it is finished the item is there but there is no description of the item. How do I correct this? Thank you.
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David Stewart

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Posted 4 years ago

  • 1
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David Stewart

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Also just noticed that when I leave the folder and go back in the file is gone.
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David Stewart

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This also happening with png file I already have up loaded. I took a png file I have in one folder and tried to upload in a different fold and am not able to upload it.
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Blake Freeman, Official Rep

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David,

We were made aware of an issue with storage yesterday. It has been worked through and we are pushing an update to fix the problem momentarily. Please check https://getsatisfaction.com/rise_vision_inc/topics/product-service-issue-rise-storage for announcements regarding the issue.