Administrator Dashboard Needed / Update to Displays Tab

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  • Idea
  • Updated 3 years ago
  • Not Planned
I think a feature of this nature could be immensely useful to people managing large (or small) networks. Keeping up with even our handful of companies right now is becoming very scattered. I'm getting a little scared about the scalability and usability as we grow.

I'm envisioning a Dashboard that displays when I log in. Either instead of, or in addition to, the Start tab. This could be tied to my role as the the System/Display Administrator. In fact, this could probably be incorporated into the Displays Tab also.

What I wan't to see is a list of all of our Displays in my company *and* in our sub-companies, displayed in multiple groups. I would like the ability to "Display All". I'd also like to be able to sort the displays by giving them a tag or adding them to pre-saved Lists that I could view. For example, we have several displays in the Tourist division, others in Golf, others in Public Safety, etc. I'd like to be able to view all of my Displays in "Tourism", but also be able to view all of my displays in "Tennesee" or "Northeast" or whatever tags I want to add. I would be able to add multiple tags to a company.

Basically, I need a nice way to come into work in the morning and throw up a big screen to monitor who is down and having issues. I'd want to have a big overview of ALL devices we own, but also I may want to group my devices more specifically, or get easy counts. Lets say I need to report on the number of "Golf" units we have in the field vs the number of "Tourist" units so we can evaluate where to focus marketing efforts. These are all sub-companies that we manage, but currently it's tedious to go through and view. If I want to check for any down systems right now, I'd have to go to each individual company. Let's say that grows to 20 companies; it's already unmanageable.

Ideally it's similar to the Displays tab as-is, just much more flexible for showing sub-companies.
I'd like to see these fields.. perhaps you could give a toggle to show only what information you want. It would be great to see these and be able to sort/filter..

Company Name, Display Name, Status, Status Date (Last Connection). OS, IP Address, Viewer Version, Player Version, Chrome Version

Super bonus points for a Screen Shot (or two, maybe 10 sec apart or so?) with a Screen Shot Date.

I would also love a column for HW type.. some way to distinguish between the NUC, Chromebox, Chromebit, etc. I can tell somewhat from OS, but those with similar I might still want to know specifics. Maybe it's a Celeron NUC vs an i3 Nuc.. when my boss comes and says "put this on their system", I need to know if their system can handle it. Currently we manage equipment by other means, I just think it's nice to have all info together.

I'd also suggest being able to click on the Display and having a link in there to show what Schedules are attached. It's really hard to keep a handle on all these things when they are disconnected. Just a link to the Schedules page to show any Schedules given to that Device would be amazing.

We've considered building this out on our end using the APIs. However, it's much better to manage as much as possible in one central place; and I think many would benefit from this type of information. I'd love to see it inside RV itself!

There's my 2¢ for today.. wishing you all a great week!
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Wendi Borden, Champion

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  • hopeful

Posted 3 years ago

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Mark Parsons

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This would be fantastic. If there's a way to add passive monitoring as well...Sorry, I had to...
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Wendi Borden, Champion

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Thanks for the upvote Mark! I'm curious what you mean exactly by passive monitoring? I read your other post about the resorts and trail closures. I think the Last Sync Time is helpful, as well as the Screen Shots. I wonder what other ideas we can throw at these great people... ;)

Anyway, for a little background.. I'm coming from a system that was written in-house, both our player and admin tools. Here's a little peek at part of our admin tool..



Note: Our system is very sensitive to errors, so those are really just fine *lol*
I would absolutely love to see Rise Vision more match the info we're used to seeing. I realize not everyone's needs are exactly like my own, but this setup has worked extremely well for us.. nice and concise.

In the example above Status Date is determined by the box reporting in every 15 minutes. If a box failed to report in, it will go into a LATE status, and the next 15 minute interval will be DOWN, until it reports as communicating with us and back up again. So basically, we know within 15 minutes of a system going down. Notifications of the DOWN status would be wonderful, but not entirely needed. I can always manually check and sort, or write a script to scrape the page every so often and alert me if desired. It's also nice to scroll through and visually see that systems were showing content. As you can see in my image, we just poll once in the morning to get images, unless I want to send it a command for newer screenshots.

Like I said, we have considered writing our own with the API, but it seems like features lots of people are asking for, especially with the discussions I've seen of sub-companies, permissions, and structure. Just some nice enhancements to the Devices Tab or something super useful to admins. I wanted to throw it out there :)
(Edited)
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Mark Parsons

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It's a return to the alert emails that used to be a feature. If a sign is not displaying properly/caching/etc an alert is generated, and you're made aware of the "outage" so to speak. With a massive signage network this could get tricky unless you're able to designate someone to receive the alert.

I'm exploring monit right now to monitor cpu load, and potentially some other parameters to detect if a sign is "mis-behaving".
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Byron, Keener

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Mark, Wendi, very interesting ideas but to be candid and to manage expectations, this is a bit beyond our reach right now. Our current focus is on improving the reliability and usability of what we have with small improvements where those improvements contribute to the goal of better reliability or ease of use. We are  putting all of our effort here for the next quarter or 2 and once we feel we have made significant progress in both of those camps we will be looking to branch out and consider ideas like this one. This isn't to say that I don't agree that this is needed, it's just a case of really wanting to make what we have work better before we add anything to it. Hope that makes sense and thanks for all of your contributions and support in this journey! 
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Wendi Borden, Champion

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Thanks for your response Byron!

Some of my ideas maybe a little more far-reaching that RV is ready to go just yet, but I'm glad to get it in your minds maybe :) One simple piece of this that would be immensely helpful though (therefore improving usability and contributing to better ease of use) is the link to the Schedules via the Display in the Displays Tab. I've always felt that was a single little change that could help tremendously. Since they are revamping all of that now, it's a good time to consider it! :)
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Byron, Keener

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Agreed completely Wendi. That one is in the works... Thanks!