ACER LINUX CRASHING (AND MINI PC DOING SAME THING)

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  • Updated 3 years ago
  • Solved
We have purchased an existing digital network that consisted of Acer & Asus players which were running another digital software but have reconfigured with Ubuntu and RV software. We are new to this program and hoping someone can help us out..
- will not play presentations in correct size (have adjust to 720 x 1080) only playing 1/4 of presentation
- video will not play
- the program shuts down and goes to home screen after a min of 5-10 minutes
- templates are the only presentations that will play

These issues were also happening with a mini PC when we downloaded the app which is how we originally started testing RiseVision. Any advice or recommendations would be greatly appreciated. The digital network consists of primarily videos.
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GeoLyn Mantei

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Posted 3 years ago

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GeoLyn Mantei

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Thank you, a quick question would you recommend the native player or Chrome?
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Blake Freeman, Official Rep

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GeoLyn,

Chrome App Player is our preferred and supported player.