A network change was detected Error

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
I have been experiencing this error on two of my displays recently. These were otherwise fairly stable displays.

When deploying these two devices, I set static ip addresses, but when I was troubleshooting, they had switched back to dynamic. So I'm wondering if its related to dhcp?



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Crystal Bridges

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Posted 3 years ago

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Blake Freeman, Official Rep

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Crystal,

I can't say I've ever seen that error before. Are you displaying content that is only accessible to certain IP addresses?
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Crystal Bridges

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No. I was under the impression that to be able to access my computers remotely, I needed a static ip. One of my IT people just told me that I can access RDP from the hostname or computer name.

The frown face is a Chrome error. I'm trying to rundown all possibilities within our network, including being temporarily disconnected from the internet to see what causes it.
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Robb, Official Rep

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Crystal,

Are you getting this error only when it is DHCP? For example if you switch back to static, does the issue go away?
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Crystal Bridges

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I'm not sure. I'm currently exploring if our DHCP server is not allowing static IPs. Though I have other devices on the network that are not getting errors that were set up exactly the same way. I will check to see if they have been reset to dynamic when we are closed.
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Darius - PRODO.us, Champion

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Crystal,

You do not necessarily need static IP for remote access. I've installed TeamViewer and Chrome Remote Desktop Apps. Chrome is my preferred choice and TeamV works as a backup. There are many others.
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Crystal Bridges

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Thanks, I'll look into those options.
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Crystal Bridges

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After running this down further, I'm 90% sure it's because the device is disconnecting from the network temporarily. I am almost positive that it isn't related to dhcp or ip addresses.
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Glad to hear it looks like a simple fix Crystal. If you have any other trouble, please let us know.

Thanks!