"your profile could not be opened correctly" on Chromebox

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Any one else experienced this error? Popped up out of nowhere. Kiosk Mode running Rise Vision software. Asus Chromebox.
Photo of Samuel Hartman

Samuel Hartman

  • 806 Points 500 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Sam,

Is this a Chrome OS error or a Rise Vision error?
Photo of Samuel Hartman

Samuel Hartman

  • 806 Points 500 badge 2x thumb
I believe Chrome OS.
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Sam,

It looks like this is a known issue, please check out this report.
Photo of Samuel Hartman

Samuel Hartman

  • 806 Points 500 badge 2x thumb
Okay, thanks. The frustrating thing is, as you know, that being in Kiosk Mode means our only option is wipe the entire device and start over.
(Edited)
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Sam,

Yea, I understand the frustration. Unfortunately the Chromebox is very limited on it's troubleshooting and administration options.

Hope this goes well for you!
Photo of Thierry Masson

Thierry Masson

  • 922 Points 500 badge 2x thumb
I got also the same issue with a new enrolled Chromebox in Chrome 45 :-(