{{"widget-text.settings" | translate }} Comes up when trying to edit text box

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  • Updated 1 year ago
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When trying to edit an existing text box, the dialog box opens with what looks like some kind of code instead of the text editor.
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Rebecca Bush

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Posted 1 year ago

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Robb, Official Rep

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Hi Rebecca,

I wonder if this is a browser issue that is causing this. Can I ask you to clear your browser settings, and try to open that Presentation and Widget again? Let me know how you make out!
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Rebecca Bush

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Cleared the cache, but still no change. Using Chrome.
Is that different than clearing the settings?
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Rebecca Bush

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Looks like probably something on our end.
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Mike Thomas

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Hi Rebecca,

I am curious if you were able to resolve this. It could be caused by a rogue Chrome extension or addon, something to check. I have always had to disable my ad blocker when using Rise Vision for certain things to display properly. 

Regards,
Mike Thomas
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Rebecca Bush

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Yes, it was some kind of setting we had internally. THank you!