"Restart Player" button is not working

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
I have a Cenique C110 Android device that will not reboot when I click the "restart player" or "reboot computer" button on the Displays page of Risevision.
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Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Silvana,

This is a known issue with Cenique and some Linux players. We will update the community when we have a fix in place.

Thanks.
Thank you.
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Simon Dybeck

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Any news on this? I have the same problem. I can't restart the player or computer on any of my C410 devices.
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Blake Freeman, Official Rep

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Simon,

You may want to contact support@cenique.com about this problem.
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Simon Dybeck

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Thank you, will do so.
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JPC

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Having the same issue with intel NUC i7's, can't restart player or reboot computer from displays tab. Please advise!
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Blake Freeman, Official Rep

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JPC,

What OS are you using?
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JPC

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windows 7 64bit
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Shea, Official Rep

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Hi JPC,

Are you using Rise Player or the Chrome App Player? 

Thanks,
Shea