"Invalid Symbol" on stock ticker

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
We've added some new stocks to our scrolling placeholder feed. they are displaying as "Invalid Symbol" They are as follows: MIDD.O, UNTD.O, VWO.P, FTD.O. Previous posts in the community show a similar issue but that Rise is corrected this without any esplanation why or what was causing this. Please assist... 
Photo of Matthew Miller

Matthew Miller

  • 100 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Matthew Miller

Matthew Miller

  • 100 Points 100 badge 2x thumb
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Matthew,

Can you tell me is this an actual stock ticker product, or is this a widget/gadget within your Rise Vision presentation?
Photo of Matthew Miller

Matthew Miller

  • 100 Points 100 badge 2x thumb
It's the "Gadget" within our presentation for our Student Managed Fund.
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Matthew,

I have corrected the issues with the symbols that you reported. This is something that has to be done on our end and cannot be rectified on the user's end. 

If you refresh your presentations, you should begin seeing the updated stock symbols within the next 20 minutes.
Photo of Matthew Miller

Matthew Miller

  • 100 Points 100 badge 2x thumb
Fixed thanks.